Hardware & Infrastructure

Turnkey’s Systems Engineering Division provides all the services and expertise required to implement the complete enterprise network. Where this is required to support different geographical locations, we also assume responsibility for the specification of links required and liaising with telecommunications providers in respect of installations. The following services are available:-

• Site survey and analysis of existing infrastructure
• Provision of Structured Cabling systems
• Specification of hardware as appropriate including workshop based configuration and testing prior to delivery
• Installation and configuration of server based network operating systems covering user and security information
• Installation and configuration of workstation based line of business applications
• Overall commissioning and testing of the network, hardware and software infrastructure

The above activities can be provided for a completely new network but in many cases they are required as an extension to an existing network. Turnkey’s systems engineering staff have a wealth of experience in both these approaches and will provide a complete implementation, bringing together the various disciplines as required. This ensures that the infrastructure is in place, fully operational, to accommodate the software implementation plan.

Front-Line Support

Front-line systems support is provided on all computer equipment and services supplied by Turnkey.

This support is provided using Turnkey's support help desk and Turnkey's new web based Customer Support facility. Where problems cannot be resolved by the aforementioned methods site visits are arranged.